Privacy Policy

The controller responsible for data processing on this website is:

M&D Dienstleistungen GmbH
Robert-Bosch-Straße 22
63477 Maintal
Germany

Managing Director: Ibrahim Alim
Phone: +49 6181 4384670
Email: info@md-dienstleistungen-gmbh.de

2.1 Scope of Processing of Personal Data

We generally only process personal data of our users to the extent necessary to provide a functional website and our content and services. The processing of personal data of our users is generally only carried out with the user's consent.

2.2 Legal Basis for Processing Personal Data

Insofar as we obtain consent from the data subject for the processing of personal data, Article 6(1)(a) EU General Data Protection Regulation (GDPR) serves as the legal basis.

When processing personal data necessary for the performance of a contract, Article 6(1)(b) GDPR serves as the legal basis.

If processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not override the former interest, Article 6(1)(f) GDPR serves as the legal basis for processing.

2.3 Data Deletion and Storage Duration

The personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to apply. Storage may also take place if this has been provided for by the European or national legislator in EU regulations, laws or other provisions.

3.1 Description and Scope of Data Processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer. The following data is collected:

• Information about the browser type and version used
• The user's operating system
• The user's Internet service provider
• The user's IP address
• Date and time of access
• Websites from which the user's system accesses our website

3.2 Legal Basis for Data Processing

The legal basis for the temporary storage of data and log files is Article 6(1)(f) GDPR.

3.3 Purpose of Data Processing

The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session. Storage in log files is done to ensure the functionality of the website.

3.4 Hosting Provider

Our website is hosted by:

Deutsche Telekom AG
Friedrich-Ebert-Allee 140
53113 Bonn
Germany

Deutsche Telekom AG processes the data mentioned in section 3.1 on our behalf. The servers are located exclusively in Germany.

3.5 Storage Duration of Log Files

The log files are automatically deleted after a maximum of 7 days. Storage beyond this period only takes place if this is necessary for the investigation of a specific case of misuse.

4.1 Description and Scope of Data Processing

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system.

4.2 Legal Basis for Data Processing

The storage of technically necessary cookies is permitted without consent under Section 25(2) No. 2 TDDDG (Telecommunications Digital Services Data Protection Act), as it is strictly necessary for the provision of the service. The legal basis for the associated processing of personal data is Article 6(1)(f) GDPR (legitimate interest).

For non-technically necessary cookies (e.g. analytics cookies), we obtain your consent in accordance with Section 25(1) TDDDG. You can revoke your consent at any time via the "Cookie Settings" link in the footer of this website.

4.3 Purpose of Data Processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies.

5.1 Description and Scope of Data Processing

A contact form is available on our website which can be used for electronic contact. If a user takes advantage of this option, the data entered in the input mask is transmitted to us and stored. This data includes:

• Name / Company
• Email address
• Phone number (optional)
• Desired service
• Message / Property description

At the time the message is sent, the following data is also stored:

• The user's IP address
• Date and time of submission

Your consent is obtained for the processing of the data during the submission process and reference is made to this privacy policy.

5.2 Legal Basis for Data Processing

The legal basis for processing the data is Article 6(1)(a) GDPR if the user has given consent. The legal basis for processing data transmitted in the course of sending an email is Article 6(1)(f) GDPR.

5.3 Purpose of Data Processing

The processing of personal data from the input mask serves solely to process the contact request.

5.4 Storage Duration

The data will be deleted as soon as it is no longer necessary for the purpose for which it was collected. This is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.

5.5 Obligation to Provide Data

The provision of personal data (name, email address) is required for processing your inquiry. Providing a phone number is voluntary and only serves for faster contact. Without the mandatory information, we cannot process your inquiry.

5.6 Automated Decision-Making

No automated decision-making including profiling pursuant to Article 22(1) and (4) GDPR takes place when processing data submitted via the contact form.

6.1 Description and Scope of Data Processing

Our website includes a link to WhatsApp Business. By clicking on the WhatsApp link, you will be redirected to the WhatsApp app and can communicate directly with us. WhatsApp is a service of WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland), a subsidiary of Meta Platforms Inc., USA.

6.2 Legal Basis

The use of WhatsApp Business is based on your consent in accordance with Article 6(1)(a) GDPR.

6.3 Data Processing by WhatsApp

When using WhatsApp, personal data (such as phone number, profile picture, username, IP address) is transmitted to WhatsApp and stored on their servers. For more information about data processing by WhatsApp, please see WhatsApp's privacy policy: https://www.whatsapp.com/legal/privacy-policy

7.1 Description and Scope of Data Processing

On our contact page, we use the Google Maps map service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). When accessing the page with Google Maps, a connection is established to Google's servers and your IP address and (for logged-in Google users) location data is processed.

7.2 Legal Basis

Google Maps is only integrated after your explicit consent in accordance with Section 25(1) TDDDG and Article 6(1)(a) GDPR. When you access our contact page, a placeholder is displayed first. Only when you actively click on "Load Google Maps" will a connection to Google be established. You can revoke your consent at any time via the cookie settings.

7.3 Data Transfer to Third Countries

Google may also process your data in the USA. Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/

7.4 Further Information

For more information about data processing by Google Maps, please see Google's privacy policy: https://policies.google.com/privacy

8.1 Description and Scope of Data Processing

We use Google Analytics on our website, a web analytics service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

We have activated IP anonymization. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.

8.2 Legal Basis

The use of Google Analytics is only carried out with your express consent in accordance with Article 6(1)(a) GDPR. You can revoke your consent at any time by changing the cookie settings or deleting your cookies.

8.3 Purpose of Data Processing

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

8.4 Storage Duration

The data we send and which is linked to cookies will be automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.

8.5 Opt-out Option

You can prevent the storage of cookies by setting your browser software accordingly. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website and from processing this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout

8.6 Further Information

For more information on terms of use and privacy at Google Analytics, please visit: https://www.google.com/analytics/terms/ or https://policies.google.com/privacy

If personal data about you is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:

9.1 Right of Access

You can request confirmation from the controller as to whether personal data concerning you is being processed by us. If such processing is taking place, you can request information from the controller about the following:

• The purposes for which the personal data is processed;
• The categories of personal data being processed;
• The recipients or categories of recipients to whom the personal data concerning you has been or will be disclosed;
• The planned duration of storage of the personal data concerning you;
• The existence of a right to rectification or erasure of personal data concerning you;
• The existence of a right to lodge a complaint with a supervisory authority;

9.2 Right to Rectification

You have a right to rectification and/or completion vis-à-vis the controller if the processed personal data concerning you is inaccurate or incomplete. The controller must make the rectification without delay.

9.3 Right to Erasure

You can request that the controller delete the personal data concerning you without delay, and the controller is obliged to delete this data without delay if one of the following reasons applies:

• The personal data concerning you is no longer necessary for the purposes for which it was collected or otherwise processed.
• You withdraw your consent on which the processing was based pursuant to Article 6(1)(a) or Article 9(2)(a) GDPR, and there is no other legal basis for the processing.
• The personal data concerning you was processed unlawfully.

9.4 Right to Restriction of Processing

You have the right to request that the controller restrict processing if one of the following conditions is met:

• The accuracy of the personal data concerning you is contested by you, for a period enabling the controller to verify the accuracy of the personal data.
• The processing is unlawful and you oppose the erasure of the personal data and request instead the restriction of its use.

9.5 Right to Data Portability

You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used and machine-readable format. In addition, you have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided.

9.6 Right to Object

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on Article 6(1)(e) or (f) GDPR; this also applies to profiling based on these provisions.

The controller will no longer process the personal data concerning you unless the controller can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.

9.7 Right to Withdraw Data Protection Consent

You have the right to withdraw your data protection consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

9.8 Right to Lodge a Complaint with a Supervisory Authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

The supervisory authority responsible for M&D Dienstleistungen GmbH is:

The Hessian Commissioner for Data Protection and Freedom of Information
P.O. Box 3163
65021 Wiesbaden
Germany
Phone: +49 611 1408-0
Email: poststelle@datenschutz.hessen.de
Web: https://datenschutz.hessen.de

Your personal data will not be transmitted to third parties for purposes other than those listed below. We will only disclose your personal data to third parties if:

• You have given your express consent to do so in accordance with Article 6(1)(a) GDPR,
• The disclosure is necessary in accordance with Article 6(1)(f) GDPR for the establishment, exercise or defense of legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,
• In the event that there is a legal obligation to disclose in accordance with Article 6(1)(c) GDPR, and
• This is legally permissible and necessary in accordance with Article 6(1)(b) GDPR for the processing of contractual relationships with you.

For security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator, this site uses SSL/TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

This privacy policy is currently valid and dated January 2026.

Due to the further development of our website and offers via it or due to changed legal or official requirements, it may become necessary to change this privacy policy. The current privacy policy can be accessed and printed at any time on the website at www.md-dienstleistungen-gmbh.de/en/datenschutz.html.